
Everything a plumbing & heating business needs, in one place
Heat Engineer Software brings together all the work around every job, so there’s less to manage across separate systems.



From finding the customer to getting paid
A job doesn’t start with the survey or end with the install. There are customers to find, enquiries to handle, work to win, designs to complete, standards to meet, people and vans to organise, and money to collect.


Handle the enquiryMake sure calls and customer questions don’t get missed.
Explore the customer support system →
Win the workTurn the opportunity into a clear quote and a customer decision.
Explore the sales & job management system →
Survey and design the jobSurvey the property, calculate the requirements and design the system.
Explore the design system →
Manage your teamKeep holidays, qualifications and availability in one place, so the right people are ready for every job.
Explore the people & HR system →
Get them thereKeep vehicles ready so avoidable van problems don’t hold the job up.
Explore the fleet system →
Complete the records, evidence and sign-offKeep the right processes, records and evidence around the work.
Explore the compliance system →
Connect the invoice to your accountsSend invoice and customer information from Heat Engineer Software into your accounting software, without entering it all again.
Explore the finance integration →Choose what your business needs
Start with one part of Heat Engineer Software or bring more of the business together. You only pay for the products you use.
People & HRHolidays, qualifications and training in one place.
Vehicle ManagementStay ahead of MOTs, servicing and vehicle issues.
Built around a plumbing & heating business, not adapted to one
Most business software starts generic and asks you to make it fit the way you work.
Heat Engineer Software starts with the job, the customer and the business around them, then connects the tools you need to run it.
The workflows, language and tools are designed around the way heating companies actually work.
Customer, quote, design and business information can move through more of the platform without being rebuilt from scratch.
Start with one product or use several. You only pay for the parts of Heat Engineer Software that make sense for your business.
Add sales, compliance, people, vehicles, finance and more without introducing another completely separate system every time.
Frequently asked questions
Heat Engineer Software is a connected software platform for plumbing and heating businesses. It brings together tools for marketing, customer service, sales and job management, heating design, compliance, people and HR, fleet management and finance.
Heat Engineer Software is built for plumbing and heating businesses, from individual engineers to larger teams. It can be used by plumbers, heating engineers and heat pump installers.
Heat Engineer Software supports the wider running of a plumbing or heating business, from marketing and customer enquiries to quoting, job management, heating design, compliance, staff, vehicles and finance.
Heat Engineer Software includes customer, sales and job-management tools, but it is broader than a traditional CRM or job-management system. Its connected products also cover heating design, marketing, customer service, compliance, HR, fleet and finance.
No. Heat Engineer Software is built for the wider plumbing and heating industry. The Forge includes specialist heat-loss and heating-design tools for work including heat pumps, boilers and other heating systems.
Yes. The products are designed as one connected platform, helping you keep more of the customer, job and business workflow in one place.
No. Heat Engineer Software is modular, so you can choose the products your business needs and add more later.
Heat Engineer Software is modular, so pricing depends on which products you choose. Individual product prices are shown on the pricing page.
Build Heat Engineer Software around your business
Start with what you need today. Add more as your business grows.


